Asus Confirms ROG Ally SD Card Reader Impacted By Thermal Stress

ROG Ally

Me mind on fire
Me soul on fire
Feeling hot hot hot

Asus has confirmed that the ROG Ally’s SD card reader is suffering from the heat. Well, not from the Summer, necessarily, but rather what’s being generated in the device itself.

It’s probably not much of a surprise. Owners of the Ally have reported a host of SD card-related issues, from slow transfer speeds to not even recognizing cards at all. Now that Asus has confirmed the issue, it’s worth noting that some users may have to send their units back to Asus for repairs. From a post by community manager MasterC on Asus’s own forums:

After confirmation from internal testing, under certain thermal stress conditions the SD card reader may malfunction.

To alleviate the issue, we will be releasing an update that further fine-tunes the default and minimum fan speeds on the device to improve reliability while keeping fan noise in check, as we know this is a concern for many of you.

If you are currently experiencing issues with your micro-SD card reader, please contact customer service for your region to RMA your unit, which we will inspect for any issues and repairs.

In those extreme cases, where that update isn’t enough to restore function by keeping things cooler, users might have to contact customer service and send their Ally in for repairs. Which will probably be a new reader, as well as a forced install of the update.

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While the ROG Ally isn’t exactly a Steam Deck killer, it is still a pretty impressive piece of kit. Hopefully all of the little hiccups will be sorted out before the less expensive version of the handheld hits later on in the year.

Source: PC Mag

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B. Simmons

Based out of Glendale California, Bryan is a GAMbIT's resident gaming contributor. Specializing in PC and portable gaming, you can find Bryan on his 3DS playing Monster Hunter or at one of the various conventions throughout the state.

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